Staff Highlight – Promotions

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We are pleased to announce the promotion of Caitlin Yorio to the position, Supervisor for Team Amerihealth Caitlin joined Connexus Human Services Network/ AUCP 11/30/2020 and has served in the role of a Lead Service Coordinator for the past seven months and always willing to step-in when needed, assist anyone, or just give some good advice.

Caitlin has excelled in every aspect of the position. Her passion and work ethic are great qualities that she continues to demonstrate each and every day.

We are also pleased to announce the promotion of Autumn Nichol to the position, UPMC Hub 1 Supervisor. Autumn joined Connexus Human Services Network in February, 2021 and has served in the role of a Service Coordinator for UPMC SW.

We are also delighted to announce the promotion of Cara Smith to the position of UPMC SW Lead – Hub 1. Cara joined Connexus Human Services Network/AUCP in August of this year and has served in the role of a Service Coordinator. In this very little time frame, Cara has excelled in every aspect of the position. Her passion and work ethic does not go unrecognized.

Last but not least… Caitlin McCoy a Service Coordinator for AmeriHealth Joined Connexus Human Services Network/AUCP in October 0f 2021 also had a promotion in October of 2022 to Lead Service Coordinator.

These promotions recognize the contributions that these staff members have made to Connexus Human Services Network & AUCP during their tenure with the organization and were all effective on Monday, Nov. 21, 2022. We look forward to their continued success! Congratulations!!!

Staff Highlight – Cait Farber

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This month for our Staff Highlight, we are featuring one of our new Community Health Workers, Cait Farber. Cait was the HUB spotlight for the 1889 Jefferson Center for Population Health. Below are some excerpts from her interview. You can read the full article on their website at www.1889jeffersoncenter.org/.

Tell us about yourself. What drew you to the Community Health Worker position in the first place?

My name is Caitlyn, but I like Cait. I’m 27 years young, a lifelong Cambria county native, and a tired psychology student. I’m a very proud mother of two beautiful and bossy toddlers that were my inspiration for my recent joining of CASA (Court Appointed Special Advocates for Children).

It was early on that I found my passion for helping people. I spent most of my life clawing my way out of poverty, generational abuse, and overall bad luck. Eviction, abuse, single parent life, homeless, unemployed… I’ve been there. It’s so hard to pull yourself out of it, but it’s not impossible. It’s what makes me a competent and successful community health worker. I’m not here to tell you how to live. I’m an everyday member of our community who has used the exact resources I refer my participants to. The moral of my story would absolutely have to read, “Be who you needed.” I am who I needed.

What do you feel is the most important quality for a CHW to bring to the table when working with a participant?

The most important quality to have to be a CHW is genuine compassion. Sometimes we are put in situations that challenge us, and you will need to put yourself in the other person’s shoes. You need to care more about your participants more than checking all the boxes and meeting a quota. We are all people who have struggled like the people we serve. This means we can relate to the people we serve on a personal note. To be a community health worker, you have to be strong, resilient, determined but also cordial, receptive, and patient.

What is the most challenging part of being a CHW?

The most challenging part of being a CHW is finding a barrier or a gap in services but having little power to change it quickly. We want to be aware of the mind, body, and soul cohesively, but also individually, as each participant has their own life. This includes physical health, but also social, emotional, and spiritual well-being.

February 2021 Staff Highlight

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For the staff highlight for the month of February, we would like to introduce you to Da-Trice Burns. Da-Trice has been a Service Coordinator at AUCP since March of last year working for team UPMC in the central region of the state.

Da-Trice lives in Hermitage, PA, but was born in Sharon and then moved to Ohio for elementary school and from there finished high school in Tampa, Florida. She received a bachelor’s degree in Psychology and 60 credits in elementary education from Theil College in Philadelphia, PA.

Da-Trice has a wonderful family that consists of her fiancé, 4 children (ages 17, 16, 14, & 8), a 2-year-old miniature pinscher/chihuahua mix named Ace, and a kitten named Cain. Like any proud mom, Da-Trice boasts about how awesome her children are. Their schedules are full of high school and college classes, cheerleading and softball, and of course a few video games in the mix, too! Outside of spending time with her family, she enjoys reading, meditating, and listening to music.

When asked what her biggest goals in life are, she says she loves to make those around her smile and be happy. She also wants her children to succeed in life and to go further than she could ever imagine for herself.

Working at AUCP over the last year, Da-Trice has really begun to enjoy getting to know her participants, assisting them with their concerns, and feel like she has made a difference in their lives. She also loves the team that she works with, the teamwork makes the job so much more enjoyable. The most challenging parts are the sometimes overwhelming workload and not being able to handle situations for her participants that are out of her control. If she were not a Service Coordinator, Da-Trice says she would like to be a clinical psychiatrist with her own practice.

Participants have stated that Da-Trice is a wonderful person! She works diligently to help them, is in-tune with their needs, and always follows-up when she says she is going to. Her supervisor says she is a great addition to the UPMC team and we agree! We’re glad she is part of the AUCP family!

Staff Highlight – Lindsay Vogt

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We would like to introduce you to Lindsay Vogt, a Lead Service Coordinator on our Amerihealth team. She’s been a Service Coordinator for almost 5 years, first with UCP Central and then with us after the merger. Lindsay is from Lewistown, PA, and serves Mifflin and Juniata counties. She has a Human Development and Family Studies degree from Penn State.

Lindsay and her husband have been together for 15 years and married for 10 years. Together they have 2 children. Their daughter, Quinn (6) does gymnastics, ballet, tap dance, and recently started kindergarten. Their son, Quay (4) loves wrestling, WWE, hanging out with his daddy, and goes to preschool. As a family, they enjoy watching and hosting football parties, especially Notre Dame.

Lindsay says that her biggest goals in life have always been to have a job she loves that pays well and to be a good mom to her kids. If she didn’t work at AUCP, she’s not sure what she would do. When she graduated college she worked in a nursing home for 3 years, but it became more about money and less about quality. Lindsay says that she likes the flexibility and trust she receives from her Supervisors at AUCP. The most challenging part of her job is when she has relay hard news to participants and dealing with difficult people.

Lindsay is dedicated and passionate in ensuring her participants get what they need.  Her supervisor says that she has a huge heart and shares her compassion with her participants and staff. Always diligent to get her work done in a timely manner and is quick to assist other staff with work, offer training, and support.

September 2020 Staff Highlight

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We are very excited to introduce you to our staff highlight this month, Ashley Malkin. Ashley has been with us for one year, first as an intern, and then hired on full-time as our Staff Accountant handling accounts receivable, accounts payable, and general ledger reconciliations for the agency. She has a Bachelor’s degree from the University of Pittsburgh at Johnstown and an Associate’s degree in Accounting from Penn Highlands.

She is from Cairnbrook, PA where she lives with her fiance, Shane, and their three dogs. Marsha, a senior dog, whom they adopted two years ago, and Yuna and Bellatrix, both 9 months old.

During her free time, she enjoys reading, cuddling with her dogs, and watching Netflix. If she weren’t an accountant, Ashley says she would like to be a librarian. Her favorite thing about working at AUCP is getting to work under Kelly, our Fiscal Manager. Ashley says she is a great supervisor and she has taught her so much over the last year.

We are all so thrilled to have Ashley as part of our family here at AUCP. Kelly says “she has quickly become a valuable team member… always willing to help out her coworkers and is a pleasure to work with.” Ask anyone that has gotten the chance to work with her and they would agree!

August Staff Highlight

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For June, we would like to introduce you to Amanda Urban as our staff highlight. Amanda is a Lead Service Coordinator on our UPMC Community HealthChoices team serving the Bedford and Somerset counties. She is from Berlin, PA, and is the oldest of 3 children in a family of five, plus 2 fur-children of her own (pictured).

Some of her favorite activities include going to farmer’s markets, thrifting and repurposing furniture, cooking, and baking. Her biggest goal in life is to simply love her life.
Amanda attended the University of Pittsburgh at Johnstown to receive her Bachelor of Science in Psychology. She says that if she was not in the social work field, she would work with dogs owning her own grooming business.

Amanda has been a Service Coordinator at AUCP for a year and a half. Her favorite part of working here is the people that she interacts with daily and that no day is ever the same. The most challenging part of her job is organizing the chaos that comes along with the job.

Her supervisors and coworkers always have wonderful things to say about her.  Amanda is diligent and organized. Always willing to go out of her way to assist her coworkers, serve her community, and provide well-thought feedback. We are so glad to have Amanda as part of our family.

July Staff Highlight

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This month, we are excited to introduce you to Service Coordinator, Jennifer Myers. Jenny has been a Service Coordinator for a total of 13 years. 3 years at AUCP and 10 with South Central Service Coordination before we merged with their agency. In 2007 she moved to Shippensburg, PA from a small town in Maryland. She currently serves the South Central, PA area.

Jenny and her husband, Sam, have been married for 11 years. She has 3 step-children that are now all grown and are living in various states from California, Idaho, to Pennsylvania. Together Jenny and Sam have 2 dogs (pictured below) that are like children and keep them on their toes.

Jenny enjoys being outside doing things like camping, hiking, kayaking, gardening, and then resting by picking up a book and reading. Her biggest goal in life is to be happy with whatever road she takes in life and keep her family near.

If she wasn’t a Service Coordinator, Jenny would like to be a Marine Biologist working with whales, dolphins, seals, and the like. Her favorite part about working at AUCP is meeting the participants and building friendships with them. The most challenging part is when one of her participants passes away. She says it has been a great pleasure working at AUCP. Everyone shows great teamwork and stands by each other and supports each other.

Jenny has been a phenomenal addition to our company. She is able to connect with her participants in a very unique way. She always makes it a point to go above and beyond for the coworkers and team. We are so glad to have her as part of our work family.

June Staff Highlight

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June’s Staff Highlight is Tom Lawson, a Programs Manager here at AUCP for the OLTL and Adult Autism Waiver programs. Originally from Western New York, Tom moved to New Jersey when he was 21, and last June he relocated to Ligonier, PA. For college, he attended State University of New York (York) majoring in Sociology with a concentration in Law, Justice, and Society.

Tom and his “saint” of a wife, Wendy, celebrated their 20th wedding anniversary last month. They have a 19 year-old son, Jared, who just completed his Freshman year at the University of Alabama. They also have a 4 year-old husky named Truman who keeps them active.

Tom would describe himself as a sports “junkie,” specifically of the Buffalo Sabres, Cleveland Indians and the Buffalo Bills. If he’s not watching sports on T.V. or live with his friends, he might be watching the Weather Channel or ALF. He is also a fan of music, both listening to and attending concerts. He saw Metallica twice last year in a three day span!

His biggest goal in life is to be the best father to Jared and husband to Wendy that he can be. He likes to make people smile and bring humor to as many aspects of life that he can. Tom also finds fulfillment in serving his community, whether it is serving meals on Thanksgiving, coaching youth hockey, or being active with a Bulldog Rescue.

His dream job would be  to work as the General Manager of a sports team and put together a group of players with a common goal of winning a championship. His favorite part of working at AUCP is being able to meet so many awesome people and to see great work done on a daily basis by our dedicated employees. Since relocating here from New Jersey, the biggest challenge has been getting to know all the nuances of the programs. Yet, he says he has great people to rely on for guidance!

Tom is a fun and energetic leader here at AUCP. He is always making us laugh and is willing to go out of his way to support staff and our participants. We are glad that he is part of our team and for his role in enhancing the quality and culture of our agency.

May Staff Highlight

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Our May Staff Highlight is Georgiana (Anna) Smith. Anna will be at AUCP for one year this month and has quickly worked herself into a Lead Staff position for our PA Health and Wellness team. Anna earned a degree in Psychology from Carlow University. She serves participants in Beaver County and parts of Pittsburgh.

Anna has been with her husband, Zach, for ten years and they will be celebrating their 5 year wedding anniversary this month! (Happy Anniversary!) Together they have 2 children, Sienna (4 years old on May 21st) and Roman (a little over a year old). Anna is usually found playing with her children or hanging poolside over the summer. When she has the time, she enjoys reading, gardening, decorating, and shopping.

Her biggest goal in life is to know that she has been able to help someone who needed it. She also hopes to raise her children to be kind, compassionate, generous and loving people who are accepting of individual differences no matter what.

If she did not work at AUCP, she’d like to try her hand at being an interior decorator or an adoption counselor. The way that we work as a team across the agency is what she likes the most about working at AUCP. She says that recently, the most challenging part of her position is being able to assist her team members that are still in training as all training needs to take place via video chat.

Her supervisor and coworkers describe her as hardworking and willing to go above and beyond to help her participants. Always quick to assist and help where she can, Anna has definitely become a reliable and trusted coworker on her team and across the agency. We can all agree that our agency has been positively impacted by having her on board and we look forward to what the future holds!