- Step 5

The CAO reviews your waiver application and makes a decision.
• The CAO reviews your waiver application to see if you qualify financially.
• If anything is missing, the CAO will send a letter to tell you how to send it to them.
• Once your application is complete, the CAO approves or denies it.
• The CAO sends a notice to you, to PA IEB, and to your chosen Managed Care
Organization/Service Coordination Agency.
• You get the decision about whether you qualify within 90 days after
PA IEB starts your waiver application.
⊲ If you do not get a decision within 90 days, you can ask for a fair hearing.

*Please contact our Referral Specialist, Erica Lau: (814) 915-4249 with any questions.


AUCP has once again been awarded a three-year accreditation of Case Management for Long-Term Services and Supports (LTSS) by the National Committee for Quality Accreditation (NCQA). This accreditation is a comprehensive, evidence-based program that is awarded to programs that meet NCQA’s Standards and Guidelines. It addresses how the organization delivers efficient, effective person-centered care that meets each participant's needs, measures the quality improvement to support people living in their preferred setting, and meets the states Managed Care requirements.

This is the second consecutive time that AUCP has been awarded this accreditation, this time with a perfect score.  We owe our success to our hardworking staff and their dedication to our participants and the quality of services provided.

For more information on the Accreditation of Case Management for Long-Term Services and Supports, please visit NCQA’s website.