- Step 1

Contact our Referral Specialist:

Erica Lau: (814) 915-4249
She will walk you through the process and call PA IEB with you.

Contact the PA Independent Enrollment Broker (PA IEB)

You will begin a waiver application in a three-way phone call with our Referral Specialist.

• Learn more about Home and Community Based Waiver Services.
• Tell PA IEB you want to apply for waiver services and schedule your first in-home visit.
• Read the list of papers you need for the first in-home visit.
⊲ PA IEB sends a Physician’s Certification Form to your doctor to fill out and send to PA IEB.
If your doctor does not send the form, PA IEB asks you to remind your doctor.


AUCP has once again been awarded a three-year accreditation of Case Management for Long-Term Services and Supports (LTSS) by the National Committee for Quality Accreditation (NCQA). This accreditation is a comprehensive, evidence-based program that is awarded to programs that meet NCQA’s Standards and Guidelines. It addresses how the organization delivers efficient, effective person-centered care that meets each participant's needs, measures the quality improvement to support people living in their preferred setting, and meets the states Managed Care requirements.

This is the second consecutive time that AUCP has been awarded this accreditation, this time with a perfect score.  We owe our success to our hardworking staff and their dedication to our participants and the quality of services provided.

For more information on the Accreditation of Case Management for Long-Term Services and Supports, please visit NCQA’s website.