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Virtually Together – A COVID-19 Update

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Since the Coronavirus outbreak, Alleghenies United Cerebral Palsy has quickly adapted to the changes that came along with it. We continue to follow guidelines set by our government and affiliate agencies to ensure the health and safety of our participants and employees.

As of May 1st, our staff continues to work from their homes with limited staff rotating office days, as needed. Our Service Coordinators were already working from home the majority of the time and were prepared to continue doing so. All other staff have been provided resources and equipment to work from home with little to no disruption in their day-to-day jobs.

As you may have noticed, we have increased our weekly phone calls in effort to ensure that each participant has a backup plan for emergencies and to ensure health and safety. To meet the Office of Long-Term Living (OLTL) and Managed Care Organizations (MCO) required calls, the agency hired a few temporary Intake Specialists to assist with completing calls.

Although our day-to-day may look different, our mission does not change; to assist our participants in meeting their basic needs, enhancing their quality of life, and promoting their independence. Our participants’ health and safety is our main focus and as an agency we take pride and seeing this happen. The MCO’s have provided positive feedback about the way we are handling the new guidelines set in place. We are very proud of the hard work our staff does at all times, but especially in our current circumstances.

As an agency we are prepared to face whatever the future holds. We continue to monitor incoming news, learn how to best respond, and implement changes that will best support our participants and employees. Should you have any questions or concerns, we encourage you reach out to your Service Coordinator or by call the main office at 1-844-819-4455 to speak to a Programs Coordinator.

For state updates regarding COVID-19, go to www.health.pa.gov.

Phone Extensions

cell phoneAs of July 1st, Alleghenies United Cerebral Palsy will no longer have phone extensions for most of our staff. If you would like to contact your Service Coordinator, you will be able to contact them via their company cell phone. All phone numbers are now listed here on our website. You can also call our main office at 844-819-4455 to be transferred to your Coordinator.